Legal document
Your GDPR Rights
Bisux Limited ("we", "us", "our") is the controller for its own account, billing, sales, support and website data. A restaurant is normally the controller for its guests' reservations and messages. Our Privacy Policy explains who decides what.
1. Your rights
Depending on the processing, you can:
- Access: get a copy of your personal data and information about how we use it.
- Rectification: have inaccurate or incomplete data corrected.
- Erasure: have your data deleted when it is no longer needed or when another legal ground applies.
- Restriction: ask us to limit how we use your data while a question about it is resolved.
- Portability: receive data you gave us in a machine-readable format, or have it sent to another provider where possible, when we process it by automated means based on your consent or a contract.
- Objection: object to processing based on our legitimate interests. We stop unless we have compelling legitimate grounds. You can always object to direct marketing, and we will stop.
- Withdraw consent: at any time. This does not affect what we did before.
- Automated decisions: ask for human review of a decision made only by automated means that has legal or similarly significant effects on you. We do not make such decisions in our current activities. Restaurants receive booking-history indicators for staff review and remain responsible for their decisions.
Some rights have legal exceptions. If we cannot do what you ask, we tell you why and how you can complain.
2. How to make a request
Email privacy@bisux.net. Tell us which service, restaurant or preview your request is about. We may ask for information to confirm your identity, but only what is needed.
We act without undue delay and answer within one month. If a request is complex or we receive many, we may extend this by up to two months. We tell you within the first month if we do. Requests are free unless they are clearly unfounded or excessive.
When we correct, delete or restrict your data, we also tell everyone we disclosed it to, unless this is impossible or needs disproportionate effort. You can ask us who they are.
If you have an account, you can download a copy of your account data at any time in your dashboard, under Settings › Download your data. For anything it does not include, such as uploaded files, preview requests or support conversations, email us and we send you a complete copy.
If your request is about a restaurant's guest data, such as a reservation, contact the restaurant. If you contact us, we pass your request to the restaurant and help it respond.
For data that Meta collected through our advertising measurement, you can ask either of us; for Meta's own use of it, Meta's privacy tools are the quickest route.
3. Marketing and cookies
- To stop marketing emails, use the link in any marketing email or email us.
- To stop reminders about a free preview, use the link in the reminder or the unsubscribe button your email app shows. This does not withdraw a separate marketing permission; tell us if you want that too.
- To change your cookie choices, use Cookie settings on our Cookie Policy page.
If you object to our emails or an email to you bounces, we keep a coded version of your address so that we do not contact you again.
4. Complaints
You can complain to the Irish Data Protection Commission or to the data protection authority where you live, work or where you think the problem happened, such as the Agencia Española de Protección de Datos (AEPD) in Spain. You do not have to contact us first. You can also go to court.
Last updated: 10 November 2026
Company details
Bisux is operated by Bisux Limited, an Irish private company limited by shares.
Legal name
BISUX LIMITED
Registered office
51 Bracken Road
Dublin
D18 CV48
Ireland
Registered in
Ireland (Companies Registration Office)
Company registration number
816985
Contact
Privacy contact
For privacy matters, Bisux Limited is the controller for Bisux account, billing, support, security, marketing and website data. For reservations and other guest processing that a restaurant directs through its website, the restaurant is normally the controller and Bisux Limited its processor. Other activities have the roles described in our Privacy Policy.