Acceptable Use Policy

This policy forms part of the Terms of Service under those Terms. It applies to customers and people they authorise to use Bisux.

1. Use Bisux responsibly

Do not use Bisux to:

• Break the law, commit fraud, impersonate someone or mislead diners about your business.
• Publish content without the necessary rights, including photographs, menus or personal data copied from third parties.
• Publish dangerous or knowingly inaccurate food, allergen, price or availability information.
• Send spam, unlawful promotions or unauthorised mass messages.
• Distribute malware, attack accounts or systems, obtain unauthorised access, or expose another restaurant's data.
• Bypass security, plan limits, billing or reasonable technical controls.
• Abuse AI tools, publish unlawful generated content, fabricate customer consent or use AI output to give unverified allergy-safety assurances.
• Overload the service with excessive automated requests or misuse integrations.
• Share or resell access beyond the users/outlets your plan permits.

Permitted activity under mandatory law is not prohibited merely because it involves interoperability or another statutory right. To report a security issue, email hello@bisux.net so we can coordinate.

2. Content accuracy and rights

You alone are responsible for checking your menus, prices and allergen information, including imports and anything AI read or prepared, before publishing and while they stay published. Correct errors promptly and update ingredient or preparation changes. Missing allergen information does not mean a dish is allergen-free. Follow the Additional Product Terms.

Upload only content you own or have the rights, permissions or legal grounds to use, including names, logos, photos and other images, and keep any attribution the source requires. You are responsible if you do not have those rights. If we receive a credible complaint that content infringes someone's rights, we may remove or disable it as described in section 3 and in the Terms of Service.

Do not hide legally required restaurant identity, privacy, food or AI disclosures. A permitted interface preference must not make mandatory information unavailable.

3. Reports, restrictions and review

Report suspected unlawful hosted content to hello@bisux.net. Give its exact web address, explain why it is illegal, confirm in good faith that your report is accurate and complete, and include your name and email unless a statutory exception applies, including certain child sexual abuse reports. We acknowledge receipt when contact details are available and notify you of the decision and available redress without undue delay where required.

Depending on the severity, we may warn, request correction, restrict the affected content/function, suspend, or terminate under the Terms. We act proportionately and consider context and fundamental rights. We may act urgently where law, security or serious harm requires it.

A person at Bisux Limited reviews each report and decides on it. Content-report decisions receive human review. Separate automated security and billing controls may restrict access for those purposes. At the latest when a content restriction starts, we tell the affected customer its scope and duration, the facts and any report relied on, whether automated means were used, the rule or law and why it applies, and how to challenge it, subject to legal exceptions. Reply to us to ask for a review. You can also go to court or complain to the Digital Services Coordinator of the EU country where you are located or established (in Ireland, Coimisiún na Meán).

Company details

Bisux is operated by Bisux Limited, an Irish private company limited by shares, registered in Ireland under company number 816985, registered office 51 Bracken Road, Dublin, D18 CV48, Ireland. Contact: hello@bisux.net.

Last updated: 10 November 2026