Terms of Service

These terms are the contract between Bisux Limited ("we", "us", "our") and the business that uses the Bisux service ("you"). They explain what we provide, what you pay, and what each of us is responsible for. Please read them before you create an account.

Service overview: Bisux is for businesses. You pay monthly or yearly in advance and can cancel at any time, effective at the end of the period you have paid for. You are responsible for what you publish, including menus, prices and allergen information. Menus we prepare with AI are drafts that you must check. Prices do not include VAT. We do not guarantee availability, and our liability is limited (section 19).

1. Who can use Bisux

• Bisux is a business service. It is for restaurants and other businesses acting for their trade or profession. It is not offered to consumers.
• The person who creates the account must be at least 18 and authorised to act for the business. By accepting these terms, you confirm you have that authority.
• You must give accurate business, contact and billing details and keep them up to date.
• Only claim a website or connect a listing for a business you own or are authorised to represent.
• You are responsible for the people you let use your account. Keep your sign-in details secure and tell us at once if you think someone else has used your account.
• We may ask for reasonable proof that you are authorised to act for the business, and we may refuse or close an account if we cannot confirm it.

2. How the contract starts and which documents apply

• The contract starts when you create an account and accept these terms. A paid subscription starts when you complete checkout.
• Asking for a free preview does not form this contract. Before you create an account, we prepare the preview only because you asked for it, as our Privacy Policy explains. These terms apply from the moment you create an account, including to the preview content you then claim. They do not apply to anything that happened before.
• These documents form the contract, in this order of priority if they conflict:
  1. any agreement signed individually between you and us;
  2. the plan, price and conditions shown at checkout or in an order confirmation;
  3. the Data Processing Addendum, for personal data we process for you;
  4. these Terms of Service;
  5. the Acceptable Use Policy and the Additional Product Terms.
• The Data Processing Addendum, the Acceptable Use Policy and the Additional Product Terms are part of these terms. When you accept these terms, you also accept those documents in the version published at the links above on that date. Later changes to any of them follow section 21. The Service Providers list is information that the Data Processing Addendum refers to; it changes as the addendum explains.
• For personal data we process for you, the Data Processing Addendum prevails over any conflicting commercial term, including items 1 and 2, unless an individually signed agreement expressly changes it in a way the law allows. Applicable standard contractual clauses and mandatory law prevail over all of these documents.
• Our Privacy Policy and Cookie Policy explain how we handle personal data. They are information, not contract terms.
• We keep a record of which version of these terms you accepted and when.

3. The service

• Bisux provides online tools for restaurants. Depending on your plan, these include a restaurant website (portal), a digital menu with QR access, AI-assisted menu import, reservation tools, visit statistics, custom domains and connections to services such as Google Business Profile.
• Our plans are billed monthly or yearly. The features in each plan are shown at checkout and in your dashboard. We may improve, change or replace features. If we remove or change a feature in a way that materially reduces the functionality included in your paid plan, assessed against the plan description you agreed to, we tell you in advance. You may end the affected service before the reduction takes effect, with a refund for its unused prepaid period under section 9. Minor changes and replacements that provide substantially equivalent functionality do not give this right.
• Some features may be marked as beta or experimental. They may change or stop without notice. This does not override the protection above for functionality included in your paid plan.
• Some features depend on other providers, such as Google, Stripe or Cloudflare. Temporary interruptions follow sections 16 and 22. If a provider stops making a connected service available and this materially reduces the functionality included in your paid plan, the right to end the affected service and receive an unused-period refund above still applies. If advance notice is not possible, we tell you as soon as we reasonably can and you may then end the affected service under this paragraph.

4. Free preview and free period

• Free preview. You can ask us to prepare a private preview of your website and menu. The preview is free, needs no card, and is not published. A preview request expires after 7 days if you do not open the preview. Opening the preview starts the viewing period shown on the page. When it expires, preview access ends and we delete the private draft. Your contact details from the request follow the retention rules in our Privacy Policy.
• Free period. If we offer you a free period, for example when you create an account from a preview, your website goes live straight away and you can use it free for the period shown when you claim it or sign up. Before the free period ends, your dashboard shows the deadline and we email you. We may limit free periods to one per business.
• No automatic charge. We do not take a card for the free period and we never charge you automatically when it ends. To keep your website online, activate a paid plan before the deadline.
• If you do not activate. We take the website offline when the free period ends and email you the date on which we will remove it. Until that date you can still activate it. Removal follows section 13.

5. Fees, billing and payment

• Price. The price, billing period and what is included are shown before you pay. That price applies to your subscription until it changes under section 7.
• Monthly or yearly, paid in advance. You choose a monthly or yearly billing period at checkout, where any yearly discount is shown. Each period is paid in advance. There is no minimum commitment beyond the period you have paid for. Your subscription renews automatically for the same period until you cancel.
• Payment. Payments are processed by Stripe. By subscribing, you authorise us, through Stripe, to charge your payment method at the start of each billing period until your cancellation takes effect.
• Currency. Prices are in euro unless the checkout shows another currency.
• Invoices. We issue the invoices that tax law requires, including reverse-charge details where they apply, and make payment receipts available. We correct an issued invoice only with a credit note or other traceable correction.
• Failed payments. If a payment fails, Stripe may try again and we email you the date by which you must pay. If payment is still missing on that date, we may take your website offline until you pay. Removal follows section 13.
• Add-ons and usage. If we offer add-ons or usage-based charges (for example, extra languages), their price, unit and billing rules are shown before you turn them on. We will not charge for usage unless you have agreed to that charge.

6. Taxes and VAT

• Prices do not include VAT. All our prices, on our website and at checkout, are shown and agreed without VAT. Before you pay, we show the price and, if we must charge VAT, the VAT amount and the total.
• When we charge VAT. We apply the VAT treatment required by law, including the applicable rate, exemption or reverse charge. For future subscription charges, any VAT we must charge is added to the agreed VAT-exclusive price and shown in your billing information before collection.
• Not a price increase. Adding VAT that we are required to charge is not a price increase under section 7. A change in tax law or in your tax status is not a price increase either.
• Business customers in other EU countries. If your business is registered for VAT in another EU country, give us a valid VAT number. When it is valid in the EU VIES system, the supply is normally taxed in your country under the reverse-charge rule. You then account for the VAT yourself, and our invoice will say "Reverse charge".
• You must give us accurate tax and billing details. We may ask for reasonable evidence of your business and VAT status. A missing or invalid VAT number does not by itself settle your status or where tax is due. We may ask for other acceptable evidence and apply the tax treatment required for the transaction.
• You are responsible for any taxes in your own country that the law places on you as the customer.

7. Price changes

• New customers. We may change the prices we offer to new customers at any time. The price that applies to you is the one shown when you subscribe.
• Existing customers. When we change our prices, our policy is to apply the new prices to new customers and keep the price of existing subscriptions. This is our practice, not a guarantee: if an existing price is no longer sustainable for us, we may increase it.
• Notice. We email you at least 30 days before we increase the price of your subscription, with the current price, the new price and the date it starts. The new price starts on your first billing date after the notice period. We never increase a price for a period you have already paid for.
• Your right to cancel. If you do not want the new price, you can cancel before it starts. You pay nothing extra for cancelling, and section 9 applies.
• If we have agreed a fixed price with you for a set period, we keep that price for that period. Special or introductory prices end on the date shown when you accepted them.
• VAT that we are required to add (section 6) is not a price increase.

8. Cancellation

• You can cancel at any time from Billing in your dashboard, or by emailing us from your account email address. If you have lost access to both, contact hello@bisux.net from another address. We use reasonable checks to confirm your identity and authority for the business before acting on the request or disclosing account information. We ask only for information needed for those checks.
• Cancellation takes effect at the end of the monthly or yearly period you have already paid for. Your service stays available until then.
• Cancelling does not give you a refund for the current billing period, unless the law requires it or section 9 applies.
• Cancelling stops renewal. It does not delete your account. You can still sign in, export your data and reactivate within the applicable retrieval and removal windows in section 13. Deleting your account is a separate step with the consequences described there.
• When the paid period ends, we take your website offline. Guests can then no longer see it or book through it, and a custom domain no longer shows it. Before that date, export your reservations and contact guests with upcoming bookings; we do not cancel or notify them for you. Retention, export and removal follow section 13.

9. Refunds and credits

• Cancelling an ordinary subscription does not give a refund for the monthly or yearly period already started. This does not affect:
  • refunds or other remedies required by law;
  • correction of an incorrect charge, such as a duplicate payment;
  • a refund for the unused prepaid period if we end your service without fault on your side (section 18);
  • a refund for the unused prepaid period of an affected service you end because of a material reduction under section 3, a significant terms change under section 21, or an unresolved subprocessor objection under the Data Processing Addendum.
• An unused-period refund is calculated in proportion to the time remaining from the effective end of the affected service to the end of the period paid for. If only a separately priced part ends, the refund is based on its price. If the plan ends, the refund is based on the plan fee. We do not charge for service after it ends. Price increases under section 7 start only on a future billing date; cancelling before then avoids the increased charge.
• These refunds and corrections are separate from damages under section 19 and are not reduced by its cap or exclusions. This section does not make a refund your only remedy where the law provides another.
• Refunds go back to the payment method you used. We issue a credit note where tax rules require one.
• Please contact us before disputing a charge with your bank. This does not limit your rights with your bank. If a payment is reversed and, after looking into it, we consider the reversal unjustified, we may suspend the service under section 17 until it is settled. Your export and retrieval rights under section 13 continue.

10. Your content

• Your rights stay yours. You keep the rights you hold in the menus, texts, images, logos and other material you supply or publish through Bisux ("your content"). Rights that belong to others, such as a photographer's rights in an imported photo, stay with them.
• Licence to us to run your website. You give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, adapt (for example format, resize or translate), display and send your content, including your business name, logo, trade marks, photos and other images. We use this licence only to provide, secure and support Bisux for you: for example, to show your content publicly on your website, in your menus and QR codes, and in the link previews and search results your website produces. The licence lasts while we provide Bisux to you and for as long as section 13 lets us keep your content afterwards. Our service providers may use your content only for the same purpose.
• Your promise about rights. You confirm that you own your content or have the rights, permissions and legal grounds needed to publish it through Bisux and to give us this licence, including any needed from photographers, designers and people who appear in your photos. If you do not, you are responsible for the consequences, and section 20 applies.
• Complaints about your content. If we receive a credible complaint that your content infringes someone else's rights or is otherwise illegal, we may remove or disable it under section 14. We tell you what we did and why, and you can respond. If the complaint turns out to be unfounded, we restore the content where that is lawful and reasonably possible, unless another valid reason to keep the restriction applies.
• Our own marketing is separate. We will not use your business name, logo, images, website or menus in our own advertising, on our website as a customer example, or in case studies without your prior permission. You can withdraw that permission at any time for future use.
• Your responsibility. You are responsible for your content and for keeping it accurate and lawful. This includes prices, opening hours, menus and allergen information. See the Additional Product Terms for menus and AI features.
• Content from public sources. If you ask us to import content from your website, Google listing or other public sources, you confirm that the content belongs to your business or that you have the right to use it. Photos and texts made by other people may belong to them. Do not publish them unless you have the rights, permissions or legal grounds needed to do so.
• After the contract ends. We stop using your content when we remove your website and account under section 13, except for copies we must keep by law or in backups until they are overwritten.

11. AI features

• Some features use artificial intelligence, for example to read a menu from a photo, PDF or website, to prepare texts, or to translate. AI can make mistakes. It can misread prices, miss dishes or produce wrong text.
• Results prepared with AI are drafts. Check them before you publish, and correct them in your dashboard when needed.
• The Additional Product Terms explain how our AI features work and what you must check. Our Privacy Policy names the AI providers we use.

12. Our software and your use of it

• Bisux, its software, design and trademarks belong to us or our licensors. We give you a right to use Bisux for your business while your contract lasts. We do not transfer any ownership to you.
• You must not copy, sell or rent Bisux, try to get its source code, get around its limits or security, or use it to build a competing product, except where the law allows this.
• You must follow the Acceptable Use Policy.
• If you send us ideas or feedback, we may use them without obligation to you.

13. When the contract ends: your data, export and switching

• Export. You can export your data at any time while your account exists. The annex at the end of these terms lists what you can export yourself, what you can get on request, what is not exported and why, and the formats.
• Switching or erasure. You can ask to move your data to another provider or to your own systems, or to have it erased, and end the contract that way. The annex sets out the steps and time limits. These rights come from the EU Data Act and prevail over any conflicting cancellation, suspension or deletion term. While a switching or erasure request is running, we do not remove the data it needs.
• Charges. We do not charge for exporting your data or for switching to another provider or to your own systems. Ordinary service fees continue while we still provide the service.
• Removal. If your website goes offline because the free period ended, payment failed or your subscription ended, we email you the date on which we will remove it. If you delete your website or your account yourself, we email you the removal date too. Until that date you can stop the removal by contacting us, and you can still export your data. We do not remove data while a valid switching request or a data protection request needs it. Ask us about retrieval before you delete your account.
• What we keep. We keep the financial and legal records the law requires separately, for the periods in our Privacy Policy (section 13). Copies of removed data in our backups are not used, stay protected and disappear when those backups are overwritten, under the applicable backup-deletion schedule.

14. Illegal content and reports

• We host the websites and menus that our customers publish. We do not undertake general monitoring of all customer content.
• How we moderate. A person at Bisux Limited reviews each report and decides on it. Content-report decisions receive human review. Separate automated security or billing controls may restrict access for those purposes. We may remove or disable content, take a website offline, suspend an account or end the contract, in proportion to the problem.
• Anyone can report content on a Bisux website that they believe is illegal, including content that infringes their copyright, trade mark or other rights, by emailing hello@bisux.net. A report should explain why the content is illegal, give its exact web address, include a good-faith statement that the information is accurate and complete, and include the sender's name and email address unless a statutory exception applies (including certain child sexual abuse reports). We confirm receipt when contact details are available and review reports carefully, objectively and without undue delay. We explain the decision and available redress to the notifier where required.
• If we remove or restrict your content, suspend your account or end the contract because of content, we tell you at the latest when the restriction starts. We say what we restricted, where and for how long; the facts we relied on, including whether a report triggered it; whether any automated means were used; the law or the rule in these terms we relied on, and why it applies; and how you can challenge the decision. You can reply to us to ask for a review. You can also go to court, or complain to the Digital Services Coordinator of the EU country where you are located or established. In Ireland this is Coimisiún na Meán.
• If we become aware of information suggesting a criminal offence that threatens someone's life or safety, we promptly inform the competent law-enforcement or judicial authority in accordance with applicable law.
• Contact point. Authorities and users can contact us about these matters at hello@bisux.net, in English or Spanish.

15. Personal data

• We are the controller for the data we collect to run our relationship with you, such as your account, billing and support data. Our Privacy Policy explains how we use it.
• For guest data that your restaurant collects through Bisux, such as reservations, your business is the controller and we process that data for you under the Data Processing Addendum, which forms part of these terms. For a few activities on your website, such as visit statistics and platform security, we act as controller for our own purposes, as our Privacy Policy explains.
• You must give your guests the privacy information the law requires and have a lawful basis for the data you collect through your website.

16. Availability and support

• We provide Bisux with reasonable skill and care and work to keep it available and secure. Bisux is provided as available: we do not guarantee that it, or any feature, will always be available, fast or free of errors.
• We do not offer a service level agreement, uptime commitment or service credits unless we have signed one with you. An interruption alone does not give an automatic refund or credit. This does not remove remedies for our breach of contract or rights under sections 3 and 9. Section 19 sets out our liability for interruptions.
• We may carry out maintenance. When it is planned and likely to cause a noticeable interruption, we try to tell you in advance.
• Support is available by email at hello@bisux.net. When the support chat is available in your dashboard, you can also write to us there; a person on our team answers, not an automated system. We answer as soon as we reasonably can; we do not promise a response time.

17. Suspension

We may suspend all or part of the service, for example by taking your website offline, if:

• payment is overdue after the period described in section 5;
• you seriously or repeatedly break these terms or the Acceptable Use Policy;
• your account or content creates a security risk or risk of harm to others; or
• the law or an authority requires it.

We will tell you before we suspend when we reasonably can, and explain why. We will act in proportion to the problem and restore the service once it is resolved.

18. Ending the contract

• You can end your subscription at any time by cancelling under section 8. Deleting your account is separate and has the data consequences in section 13. Where the Data Act applies, you can also end the contract by a switching or erasure request under section 13.
• We can end the contract:
  • if you break these terms in a material way and do not fix it within 30 days after we tell you, explaining the reasons;
  • straight away, if the breach is serious and cannot be fixed, such as fraud or illegal content you refuse to remove;
  • if we stop offering Bisux or the plan you use, with at least 60 days' notice. We refund the unused prepaid period under section 9.

19. Liability

• What we never limit. Nothing in these terms limits or excludes our liability for:
  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • intentional misconduct;
  • gross negligence, where the law that applies does not allow liability for it to be limited; or
  • anything else that the law that applies does not allow us to limit or exclude.
• Your content and settings. You alone are responsible for checking your menus, dish descriptions, prices, allergen information and other content before you publish it and while it stays published, including content that AI read or prepared and content imported from other sources, and for your website settings. We do not check that content. We are not liable for any loss, claim, fine, penalty or other sanction to the extent it results from that content or those settings, including content you confirmed when you claimed your website.
• Losses we do not cover. Subject to the protections in this section, these exclusions apply whether a claim is in contract, tort (including negligence), breach of statutory duty or otherwise. We are not liable for:
  • loss of profit, revenue, sales, business, contracts, goodwill, reputation or anticipated savings, or wasted expenditure, whether direct or indirect;
  • indirect or consequential loss;
  • fines, penalties or sanctions imposed on you, and amounts you pay to guests or other people, to the extent they arise from your own legal duties as a food business or from your content or settings;
  • loss caused by your breach of these terms, or by events outside our reasonable control (section 22).
• Our own errors and interruptions. The paragraph on your content does not exclude loss caused by our own breach, including our negligence in changing, corrupting or displaying content you had checked. Direct loss caused by our breach, including data loss or a service interruption, remains subject to the cap and the specific exclusions above. Mere unavailability is not itself a breach of an uptime promise: section 16 applies.
• Cap. Our total liability for all claims together under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the fees you paid us in the 12 months before the event that gave rise to the first claim. If you have paid us no fees, for example during the free period, we are liable only for what the law does not allow us to limit. The cap does not reduce refunds or corrections under section 9.
• Data. You can export your data at any time (section 13) and should keep your own copies of important content. If data is lost through our fault, we take reasonable steps to restore it. Keeping your own copies does not relieve us of our obligations under the Data Processing Addendum. Restoration is not your exclusive remedy.
• Why these limits. These limits reflect the price of Bisux and the fact that you control your content and settings. They apply even if a loss was foreseeable or we were told it was possible. All of this section is subject to "What we never limit". It does not restrict mandatory rights or remedies under the EU Data Act, individuals’ rights to compensation under GDPR Article 82, or our obligations under the Data Processing Addendum.

20. Your responsibility to us

You will cover reasonable losses and defence costs from a third-party claim to the extent caused by content you supplied or published through your account without the necessary rights, by menu, price or allergen information you published, or by your unlawful use of Bisux. This does not apply to anything before you created your account. It does not cover loss caused by our fault, fines or penalties that the law does not allow to be passed on to you, or a person's exercise of their legal data protection rights. We must tell you about the claim promptly, let you take part in the defence, take reasonable steps to limit the loss and get your agreement before a settlement binds you.

21. Changes to these terms

• We may update these terms, and the documents in section 2, to reflect changes in the law, our service or security needs.
• For a significant change to your rights or obligations, we email you and show a notice in your dashboard at least 30 days before it takes effect, and tell you what changed. If you do not agree, you can end the contract before the change takes effect. If you end the contract under this paragraph, we refund its unused prepaid period under section 9.
• Corrections that do not reduce your rights, and changes the law or security urgently require, may take effect sooner; we explain them. We do not use this to get around a fixed price or a required new acceptance.
• Price changes follow section 7. Changes to the Service Providers list follow the Data Processing Addendum.
• Accepting new terms never counts as consent to marketing emails or optional cookies. We ask for those separately.

22. General

• Notices. We send notices to your account email address or show them in your dashboard. Send notices to us at hello@bisux.net.
• Transfer. We may transfer the contract to a company that takes over our business, and we will tell you. You may transfer it only with our written agreement.
• Our providers. We may use subcontractors to provide Bisux. We remain responsible for them under these terms.
• Events outside our control. We are not responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, strikes, or wide outages of internet or hosting providers that we could not reasonably avoid or work around. A failure of one of our own providers is not outside our control just because it is a third party. We must take reasonable precautions and limit the effects. This does not affect refunds under section 9 or rights you have by law.
• Whole agreement. These terms and the documents in section 2 are the whole agreement between us about Bisux.
• If part is invalid. If a court finds part of these terms invalid, the rest stays in force.
• No waiver. If we do not enforce a right straight away, we can still enforce it later.
• Language. These terms and the Data Processing Addendum, Acceptable Use Policy and Additional Product Terms incorporated by section 2 are concluded in English. Only their English versions are contractually binding. Translations are provided for reference only and do not form part of the contract. If a translation differs from the English version, the English version prevails. This language rule does not limit statutory information duties or anyone’s mandatory legal rights.

23. Law and courts

• Irish law governs these terms and any dispute about them.
• The courts of Ireland have exclusive jurisdiction over any dispute about these terms. We may also bring a claim against you in the courts of the country where your business is established.
• This does not take away any protection that the law of your country gives you and that cannot be excluded by contract.

24. Contact

If you have questions about these terms, email us at hello@bisux.net.

Annex: Data export and switching

No charge

Exporting your data, switching to another provider or to your own systems, and erasure under this annex are free of charge.

What you can export yourself

In your dashboard, under Settings › Download your data, as a JSON file, at any time while your account exists:

• account details: username, name, email, language, sign-up and last sign-in dates;
• the sign-in providers you use (names only);
• sign-in and security activity, including IP addresses;
• your websites' settings: names, links, contact details, address and map location, opening hours, image descriptions and theme names, and the web addresses of your uploaded images;
• menus: categories, dishes, options, attributes and modifiers;
• reservations made through your websites;
• billing transactions;
• locally held chat identity records;
• the email-suppression record linked to your address, if there is one.

Full export on request

Email hello@bisux.net from your account email address and we send you, free of charge and within 30 days, a complete export of your exportable data. If you have lost access to that address and your dashboard, the identity and authority checks in section 8 apply before we release data. The export includes:

• everything in the export above;
• the original image files and documents you uploaded or claimed, such as logo, banner, gallery photos, menu photos and PDFs, in their original format;
• your menu processing requests;
• your preview request records and relevant support conversations;
• the visit statistics for your websites;
• any other data you provided or generated by using Bisux that the export above does not include.

Structured data comes as JSON or CSV and files in their original format, in one downloadable archive. Invoices and payment receipts are available in the Stripe billing portal, which you can open from Billing in your dashboard.

What is not exported, and why

• Passwords (we keep only a secure hash), and sign-in tokens and keys for connected services: giving them out would weaken security.
• Bisux's software, designs and templates: they are our intellectual property.
• Data about other people that is not yours, such as the visitor codes behind your visit statistics: you receive the totals instead.

The export keeps the links between your records (for example, which dishes belong to which menu and which reservations belong to which website), so the data stays usable elsewhere.

Formats and interfaces

JSON or CSV for structured data and the original format for files. Our export format description explains the structure and formats of the export. You can use the dashboard JSON download or request a fuller archive from us. Both are free and available to every customer on the same terms. We provide the open interfaces required by applicable switching law without charge.

Steps to switch or erase

1. Email hello@bisux.net. Say whether you want your data moved to a new provider, to your own systems, or erased.
2. The notice period is up to 2 months. We also accept a shorter period if you ask for one.
3. After the notice period, we start without undue delay. The transition period lasts no more than 30 calendar days. During it we keep your service running, help you carry out your exit plan, tell you about any known risk to continuity, and keep your data secure while it is transferred or retrieved. If 30 days is technically impossible, we tell you why within 14 working days of your request and give a new period of no more than 7 months. You can extend the transition once, for a period you choose.
4. When the transfer is complete, or the notice period ends for erasure only, the contract ends and we confirm it. If you asked only for erasure, we do not make you go through a transfer.
5. You can still retrieve your data for at least 30 calendar days after the transition.
6. After that period, or on a later date we agree with you, we erase your exportable data and confirm it, except what the law requires us to keep. We erase only after a successful transfer or on your erasure instruction. If a transfer fails, we keep your data and work with you on the next step.

Where our infrastructure is

• Jurisdiction. The servers that store your data are run for us by FyfeWeb Ltd in the United Kingdom, so that infrastructure is subject to the law of the United Kingdom. Some features use providers based in, or subject to the law of, the United States, such as Stripe, Google and Amazon Web Services. Our Service Providers list describes their services and the available location information.
• Protection against unlawful government access. To prevent access to, or transfer of, your non-personal data by authorities outside the EU where that would conflict with EU or Member State law, we: limit access to your data to the people who need it; require our providers by contract to protect data and, where the law allows, to tell us about and resist such requests; check every request we receive for legal validity and refuse or challenge requests that do not meet the conditions of EU law; disclose only the minimum the law requires; and tell you before we disclose anything, unless the law forbids it.

Last updated: 10 November 2026

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Company details

Bisux is operated by Bisux Limited, an Irish private company limited by shares.

Legal name

BISUX LIMITED

Registered office

51 Bracken Road
Dublin
D18 CV48
Ireland

Registered in

Ireland (Companies Registration Office)

Company registration number

816985

Contact

hello@bisux.net

Privacy contact

privacy@bisux.net

For privacy matters, Bisux Limited is the controller for Bisux account, billing, support, security, marketing and website data. For reservations and other guest processing that a restaurant directs through its website, the restaurant is normally the controller and Bisux Limited its processor. Other activities have the roles described in our Privacy Policy.