Additional Product Terms

These terms add to our Terms of Service. They cover menus, imported content, AI features and reservations. If a feature is not in your plan, the part about it does not apply to you.

1. Your restaurant and your website

You run your restaurant and you sell its food and services. Your website must show who you are, how to contact you, and any terms and privacy information your guests need. We provide the technology; we are not the seller of your food.
When you claim a preview, your website goes live straight away with the content you saw in the preview. Before you can claim it, you must confirm that you have checked the menu, prices and allergen information and that you are responsible for them. Correct anything wrong in your dashboard at any time.

2. Imported content

When you ask for a preview, we may look up your restaurant on Google, read your public website, retrieve public photos from Google Maps, and use AI to turn what we find into a draft menu and website.
Only use material you are entitled to use. Something being public does not mean you may republish it. Photos, logos and texts made by others may belong to them, and some sources require a credit. Remove anything you cannot lawfully publish.
We show Google listing details for your review and retain the place reference and details you confirm. Keep any source attribution required for a photo you publish.
If you see imported content that is wrong or belongs to someone else, tell us at hello@bisux.net and we will help you remove it.

3. Menus, prices and allergens

You alone are responsible for your menu: dish names, descriptions, ingredients, prices, translations and allergen information, including anything AI read or prepared for you and anything imported from other sources. Check them before publishing and every time a recipe, supplier or price changes. We do not check them.
When AI reads a menu, it can miss a dish, misread a price or get a word wrong. We do not ask it to guess allergens or prices. If the source does not show them, the field stays empty. An empty allergen field does not mean a dish is free of allergens. Take allergen information from your recipes and supplier records.
Do not publish statements that a dish is safe for someone with an allergy unless you have verified them.
Your digital menu does not replace your legal duty to give guests allergen information. As the food business, that duty is yours. Keep the information available in your restaurant as the law requires.
You are responsible for the content and settings you control, including content you confirm when claiming your website. Our own responsibility and liability remain governed by Terms section 19 and mandatory law. This does not limit diners’ rights or exclude liability that cannot lawfully be excluded.

If your restaurant is in Spain

Spanish law (Real Decreto 126/2015) applies to food that is not pre-packed, including restaurant dishes:

Allergen information must be available for every dish, at least in Spanish (castellano). Check separately whether your autonomous community has its own language rules.
If you give allergen information verbally, you must also keep it in writing or electronically in the restaurant, easy for staff, inspectors and guests to consult. You must show a visible notice saying where it is or that guests can ask staff. The notice is not needed if the allergen information is shown next to each dish before the guest orders.
If you sell food at a distance, such as for delivery, the information must be available before purchase and all mandatory information at delivery.

Restaurants in other countries must follow their own national rules as well as EU Regulation 1169/2011.

Allergen information is provided by the restaurant. Recipes and suppliers can change. If you have an allergy, please ask our staff before ordering.

This text helps guests but does not replace accurate allergen information.

4. AI features

We use AI to read menus from photos, PDFs and websites, to prepare short texts such as a website description, and to translate your content. Our Privacy Policy lists the providers.
AI results are drafts. They can be wrong. Review every result, including each language, before you publish it.
You keep the rights in the content you supply. We do not promise that AI-generated text is exclusive to you or protected by copyright.
Do not present an AI-generated or heavily edited food photo as a real photo of your dish. If you use such an image, label it clearly, for example "Illustrative image".
Preserve technical markings that show content was generated by AI, and do not remove disclosures required by law. Human review does not by itself remove any applicable marking duty.

5. Reservations

You set your availability and decide whether to accept a reservation request. Our messages tell the guest whether a request was received or confirmed.
Show your cancellation and no-show rules to guests before they book. We do not take deposits or booking fees.
Use guest contact details only for the booking. Send guests marketing only if they ticked the separate box on your booking form, and provide a simple free opt-out in every message before sending any offers. Stop when permission is withdrawn. A stored marketing flag alone does not provide a working withdrawal route.
The guest history and reliability indicator shown in your dashboard is information for your staff. Do not refuse a booking based only on it without a person reviewing it.
The booking form tells guests not to include allergies or other health details and to contact the restaurant directly. Give guests a direct contact route. Remove accidental health notes promptly unless you establish a separate lawful Article 9 condition and safeguards. The ordinary booking contract does not by itself authorise health-data processing. Your food-information duties still apply.

6. Connected services

Some features connect to other services, such as Google Business Profile. Those services have their own terms and their availability partly depends on them. We remain responsible for our own integration.

Last updated: 10 November 2026

Company details

Bisux is operated by Bisux Limited, an Irish private company limited by shares.

Legal name

BISUX LIMITED

Registered office

51 Bracken Road
Dublin
D18 CV48
Ireland

Registered in

Ireland

Company registration number

816985

Contact

hello@bisux.net

Privacy contact

privacy@bisux.net

For privacy matters, Bisux Limited is the controller for Bisux account, billing, support, security, marketing and website data. For reservations and other guest processing that a restaurant directs through its website, the restaurant is normally the controller and Bisux Limited its processor. Other activities have the roles described in our Privacy Policy.