Privacy Policy
Your privacy is important to us. This page explains what we collect, why we collect it, and how we protect it while you use Bisux.
Information We Collect
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Account Data:
Email address, username, hashed password or OAuth identifier, signup and login timestamps, email verification state, and recovery activity.
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Contact Info:
Optional contact details you share for support, account recovery, or booking follow-up.
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Portal Content:
Public portal content you publish, including text, images, menus, galleries, booking details, and metadata.
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Billing Data:
Plan, subscription, invoice, payment status, Stripe customer references, billing contact details, and related audit events. Full card details are handled by Stripe and are not stored by Bisux.
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Preferences:
Language, plan, and display choices stored in cookies or saved settings.
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Security IP Logging:
IP addresses and related security events used for fraud prevention, abuse detection, sign-in protection, and auditing.
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UTM Tracking:
Traffic source data such as UTM parameters, landing page, referrer, and a hashed IP so we can measure campaigns without identifying you.
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Privacy-first Cloudflare Web Analytics:
Anonymous, cookie-free website metrics (disabled for EU visitors per GDPR).
How We Use Your Data
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Service Delivery:
Provide, maintain, and secure your account, portals, bookings, menus, galleries, and related features.
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Support & Troubleshooting:
Use contact details and account data to answer requests, troubleshoot issues, and recover access.
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Notifications:
Send transactional messages such as confirmations, password resets, security alerts, and onboarding updates.
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Marketing (Opt‑In):
Send product news only if you explicitly opt in.
Retention & Security
We keep personal data only as long as needed for the account, support, security, and legal obligations. Data is transmitted over TLS, stored with access controls, and removed or anonymized when retention periods expire.
Your Rights & Contact
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Access:
Request a full copy of your data.
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Rectify:
Correct or update inaccurate information.
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Erase:
Delete data when it is no longer needed, subject to legal retention obligations.
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Restrict & Object:
Limit or challenge our processing.
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Portability:
Receive your data in a machine‑readable format.
To exercise any right, or for any questions, email us at [email protected]. We respond within one month and may ask for identity verification when required.
Last Updated: May 29, 2026
Company details
Bisux is operated by Bisux Limited, an Irish private company limited by shares, trading as Bisux.
- Legal name
- Bisux Limited
- Trading name
- Bisux
- Registered office
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51 Bracken Road
Dublin
D18 CV48
Ireland
For privacy matters, Bisux Limited is the controller for Bisux account, billing, support, security, and platform usage data. Customer data entered into an individual restaurant portal may also be controlled by that portal owner.